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Security in SkyVault Mobile

At SkyVault we take your security seriously.

SkyVault Mobile gives you options for protecting your files and locking access to SkyVault. You can access SkyVault's security settings by tapping Settings in the SkyVault menu.

File Protection

The first time you add a SkyVault 2.0 or SkyVault in the Cloud account you’ll be asked if you want to protect your files.

File protection means that files in your device's SkyVault Mobile Local Files are encrypted when the device is locked, and cannot be opened from any external device that’s connected to this device. Tap File Protection to turn this feature on or off.

If you have file protection switched on then files downloaded from all your accounts will be protected. Protection will be removed if you delete all of your SkyVault 2.0 or SkyVault in the Cloud accounts.

Note: If you have File Protection switched on then your Local Files are encrypted when the device is locked, and cannot be opened from any external device that’s connected to this device.

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Passcode Lock

With Passcode Lock turned on SkyVault Mobile can only be accessed on your device by entering the passcode. Tap Passcode Lock to turn this feature on or off.

When you turn it on you can choose a new 4-digit passcode. Once you've entered a passcode you can tap Change Passcode to enter a new passcode.

Note: If the passcode is entered incorrectly 10 consecutive times, then all SkyVault account details, synced files and local files will be wiped from the device.

If you have Apple Passcode and Touch ID turned on on your device, then once you've set a SkyVault passcode you also have the option of using Touch ID. When you switch this option on you can use Touch ID to unlock SkyVault Mobile.

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Clear Data

The clear data options effectively let you reset SkyVault Mobile back to the default factory settings. You can choose to Clear Accounts or Clear Account, Cache & Downloads.

Once you've selected an option restart SkyVault for the changes to take effect. Just press your device Home button twice to display the currently running apps, and swipe SkyVault off the top of the screen to close it.

Now open your cleaned-up SkyVault and create your accounts as required.

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