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Troubleshooting SkyVault Outlook Integration

Use this information to troubleshoot problems with SkyVault Outlook Integration.

LICENSE_USERS_EXCEEDED error message

If you configure the SkyVault Outlook Client on more than one machine, but using the same user account, you will get the following error message:
You have exceeded the maximum number of users. Contact your support representative. 04140048 LICENSE_USERS_EXCEEDED

To avoid this problem, specify a different user for each SkyVault Outlook Client installation.