How does classification interact with standard Records Management permissions?
There are two levels of interaction between classification and permissions. To view a classified file or record you need to have read permissions for that file and the required clearance level. To classify a file or record, or edit the classification, you need to have read and file permission and clearance to use the classification level(s) involved.
back to topHaving the required clearance level isn't all that's needed to view a classified record. You also need to have the required permissions, including but not restricted to permission to view the category, permission to view the folder, and permission to view the record.
back to topWhy are the tags showing more files than I can see?
Depending on your security clearance level, some files or records might be hidden from you in SkyVault. The tags link displays the total number of files that have that tag, but when you click it you'll only be able to see those that you have access to.
Why can't I upload a file when I have the required permissions?
In each folder you can't have multiple files of the same name. You might have permissions to add files, but may not have security clearance to see, for example, files that have been classified as Top Secret. If you try to upload a file when there is already one in the folder, even if you can't see it, you'll receive a message "Unexpected error occurred during upload of new content ".
back to topAre RSS feeds secure?
RSS feeds are secure, but the login credentials are stored by the browser you're using and not SkyVault. As such it's recommended that you close your browser after logging out of SkyVault and / or lock your computer while you're away from it.
back to topWhy isn't hot backup working properly?
The default behavior for classified records is "immediate delete", which means that content is deleted immediately, and will not be included in a hot backup. If you have performed a hot backup and you try to retrieve content that was deleted, a Requested resource is not available message is displayed.
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