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Upgrading Records Management

This section describes the procedure for upgrading your Records Management installation.
The recommended path for upgrading Records Management is using SkyVault 2.0 version 4.1.x to version .
Once you are running version 4.1.x, use the standard upgrade process for SkyVault to upgrade to , and then when the SkyVault installation is upgraded, you can apply the new AMP files for SkyVault Records Management 2.4.
Note: In SkyVault Records Management version 2.4, there are four amps to install for installation. The core functionality is included in the community amps, and additional functionality is included in the enterprise amps.
  1. Ensure that your current Records Management production environment is running an SkyVault version that is supported for upgrading.
  2. Download SkyVault Version and the Records Management AMP zip from the Support Portal.
  3. Upgrade to SkyVault .

    You can start the SkyVault server at this point to verify that the upgrade was successful.

  4. Apply the SkyVault Records Management 2.4 AMPs to the upgraded SkyVault installation.

    Follow the instructions in Applying the Records Management AMP files.

    Note: If you have in-place records that are pre-2.3.0.8 versions of Records Management, then you also need to run a webscript so that in-place records created in pre-2.3.0.8 sites are shown in the search results of users without Records Management permissions.
  5. Restart the SkyVault server, if it is already running.
  6. Log in to Share to view the Records Management data.
Your existing Records Management data is migrated to .

When you upgrade from a previous version to the SkyVault Records Management 2.4 install, any existing Records Management data is preserved (it is 'patched' in the same way as updated data in the server). The File Plan structures will appear as they did in 1.0 and the previous Records Management site is migrated. Therefore, you do not need to create the Records Management site again.

From Records Management 2.0 onwards you cannot create a record series; instead you create a record category with no disposition schedule. The record series is retained as a deprecated model construct to be used when migrating existing record series from a 1.0 installation. This means that any previously created record series will appear and behave as record categories in 2.2, but will be of the deprecated type record series (directly extended from record category). If any custom data was defined for record series in 1.0, this will still appear in the Records Management site, but only for the migrated record series.

Note also that any pre-configured saved searches from your previous version are not available after an upgrade.