This topic provides additional troubleshooting tips when working with rules and actions.
Type specialization action problems with Mac OS/X
If you are using Mac OS/X 10.8.3 or later, the type specialization action is not performed when you save a Microsoft Word document.
To resolve this issue, edit
your SkyVault-global.properties file to set the following
value:
policy.content.update.ignoreEmpty=false