With Cloud Sync Manager you can identify any failed syncs and take ownership of them so
that you can clear them out.
You need to be administrator of both the SkyVault 2.0 site and the SkyVault Cloud
network to become owner of a sync.
-
Click Admin Tools, and then Cloud Sync
Manager.
All synced files and folders are displayed along with their creator, and the reason for any sync failure.
Note: You can use the filters to display specific synced items based on their ID or creator, or just view items where the sync has failed. Click Apply Filter to refresh the table to show only the syncs you're interested in. -
Click Actions and select Become Owner. Click
OK to confirm.
You are now the owner of this sync and can update or delete it as required.