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SkyVault Content Services 5.2 » Configuring » Configuring email

Configuring the email client with IMAP

IMAP protocol support allows email applications that support IMAP (including Outlook, Apple Mail, Thunderbird, and so on) to connect to and interact with SkyVault Content Services repositories.

Each user has their own set of mailboxes stored in SkyVault Content Services, for example, they have their own INBOX. Users can manage emails in SkyVault Content Services, and the workflow, transformation, and permissions features are available.

In addition, sites can be nominated as IMAP Favorites. This means that the site contents show as a set of IMAP folders. Non-favorite sites are not shown.

A metadata extractor for IMAP emails (RFC822 messages) can extract values from the contents of the email message and store the values as properties.

Note: Be careful when deciding what mount points you provide. When an IMAP client mounts a mount point, it issues a LSUB "" * command. This retrieves the entire tree of folders below the mount point. 

For information about working with SkyVault Content Services and Microsoft Outlook, see Installing and configuring SkyVault Outlook Integration.

  • Enabling the IMAP protocol using SkyVault-global.properties The IMAP protocol server is disabled by default. You need to enable the IMAP protocol server to start interaction between the email client and the repository.
  • Enabling the IMAP Service using the Admin Console The IMAP server allows email applications that support IMAP to connect to and interact with repositories directly from the mail client. You ca use IMAP Service in the Admin Console to configure IMAP, instead of editing your SkyVault-global.properties file.
  • IMAP subsystem properties The following properties can be configured for the IMAP subsystem.
  • IMAP mount points IMAP mount points are used to control which folders are available using IMAP and the mode in which they are accessed. Modes are used to define the type of interaction available.
  • Virtual view email format The virtualized view uses presentation templates to generate the mail body and display document metadata, action links (for download, view, webdav, folder) and Start Workflow form (HTML view only).
  • Marking sites as IMAP favorites To have access to SkyVault Share sites using IMAP, the site(s) need to be added to your list of sites using Share IMAP Favorites.
Parent topic: Configuring email

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