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Mapping emails

The SkyVault Records Management system supports accessing the SkyVault server using IMAP. The protocol allows email applications that support IMAP to connect to and interact with SkyVault repositories directly from the mail application.

The Email Mappings tool provides a facility to map the fields of an email header to the properties stored in the repository.

For example, an email Subject heading is mapped to the SkyVault property title. When you are viewing emails within the Records Management system, the title property shows the email’s Subject heading.